Terms of service

Terms of Service

Welcome to [PANTHRA]. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You will use this website only for lawful purposes.

2. Account Terms

If you create an account with [PANTHRA], you are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Restricting unauthorized access to your account.
  • Ensuring all account information remains accurate.
  • All activities carried out under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing and Payment

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated.
  • Prices may change at any time without prior notice.
  • Payment must be completed before an order is processed.
  • We accept payment through approved payment gateways available at checkout.
  • We reserve the right to refuse or cancel transactions suspected of fraud or unauthorized activity.

4. Product Descriptions

We strive to ensure all product descriptions, images, specifications, and pricing are accurate.

However:

  • Actual product colors may vary slightly due to screen settings.
  • Minor variations in print placement or color may occur.
  • We do not guarantee that all information is error-free.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock unavailability, payment issues, or suspected fraudulent activity.
  • Limit purchase quantities where necessary.

If an order is cancelled after payment, a full refund will be issued using the original payment method.

6. Shipping and Delivery

We aim to dispatch orders promptly.

Estimated delivery timelines are indicative only and may vary depending on:

  • Customer location
  • Courier availability
  • Public holidays
  • Weather conditions
  • Other unforeseen circumstances

Estimated delivery time: [BUSINESS DAYS]

While we work with reliable shipping partners, delivery dates are estimates and cannot be guaranteed.

7. Returns and Refunds

Our Return & Refund Policy forms part of these Terms.

Customers may request returns or refunds in accordance with our published Return Policy.

Refund eligibility depends on:

  • Product condition
  • Return request timing
  • Applicable policy conditions

Certain items, including customized or personalized products, may not be eligible for return unless defective or incorrect.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product designs
  • Graphics
  • Images
  • Text
  • Website layout
  • Branding

is the property of [PANTHRA] or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or commercially exploit any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.
  • Interfere with the security or operation of the website.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Misrepresent your identity or impersonate another person.
  • Violate any applicable laws or regulations.
  • Copy or misuse our content, designs, or trademarks without authorization.

Violation of these Terms may result in suspension of access and legal action where appropriate.

10. Limitation of Liability

To the maximum extent permitted by law:

  • [PANTHRA] shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid by the customer for the relevant order.
  • We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, or government actions.

Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, and other integrations.

We are not responsible for the content, practices, or policies of third-party services. Your use of such services is subject to their respective terms and policies.

13. Changes to These Terms

We may update these Terms from time to time.

Changes will become effective immediately upon publication on this page unless otherwise stated.

Continued use of the website after changes constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in [City, State, India].

15. Contact Information

For any questions regarding these Terms, please contact us:

Business Name: [PANTHRA]
Owner: [TANISH SAINI]
Email: [nottanish759@gmail.com]

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.